Shipping policy
At ZALURE BOUTIQUE, we are committed to providing fast, reliable, and secure shipping for every order. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days (Monday to Friday, excluding weekends and public holidays).
- Orders placed after business hours, on weekends, or on public holidays will be processed on the next available business day.
- Once your order has been dispatched, you will receive a confirmation email with your tracking information.
Estimated Delivery Time
After your order has been shipped, the estimated delivery time is:
| Destination | Estimated Delivery |
|---|---|
| Australia | 5–10 Business Days |
| United States | 7–12 Business Days |
| Canada | 7–12 Business Days |
| United Kingdom | 5–10 Business Days |
| Europe | 5–10 Business Days |
| Other International Destinations | 7–15 Business Days |
Please note that these delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or peak holiday seasons.
Shipping Fees
We proudly offer FREE Standard Shipping on all orders.
No minimum purchase is required.
Order Tracking
All shipments include tracking.
Once your order has been shipped, you will receive an email containing your tracking number. Please allow 24–72 hours for the tracking information to become active.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, ZALURE BOUTIQUE cannot guarantee successful delivery and is not responsible for delays or additional shipping costs.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery timeframe, please contact us.
If a package is confirmed lost by the shipping carrier, we will gladly offer either:
- A replacement shipment, or
- A full refund.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, or local fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in our product prices or shipping costs.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Trade Name: ZALURE BOUTIQUE
Email: support@zalure.store
Business Address: 11 Enfield Street, Marrickville NSW 2204, Australia
Our customer support team is happy to assist you and will respond within 24 business hours.